@article {1970826,
	title = {Need for Speed, but How Much Does It Cost? Unpacking the Fee-Speed Relationship in Cryptocurrency Transactions},
	journal = {Journal of Operations Management},
	year = {2022},
	month = {2022},
	keywords = {BIS, Business Analytics},
	author = {Shang,Guangzhi and Ilk,Noyan and Fan,Shaokun}
}
@article {1970841,
	title = {Stability of Transaction Fees in Bitcoin: A Supply and Demand Perspective},
	journal = {MIS Quarterly},
	volume = {45},
	year = {2021},
	month = {2021},
	pages = {563-692},
	address = {Canyon},
	keywords = {BIS, Business Analytics},
	author = {Ilk,Noyan and Shang,Guangzhi and Fan,Shaokun and Zhao,J. Leon}
}
@article {1970836,
	title = {Combining Textual Cues with Social Clues: Utilizing Social Features to Improve Sentiment Analysis in Social Media},
	journal = {Decision Sciences},
	year = {2020},
	month = {2020},
	keywords = {BIS, Business Analytics},
	author = {Ilk,Noyan and Fan,Shaokun}
}
@article {1970851,
	title = {A text analytics framework for automated communication pattern analysis},
	journal = {Information \& Management},
	volume = {57},
	year = {2020},
	month = {2020},
	keywords = {BIS, Business Analytics},
	author = {Fan,Shaokun and Ilk,Noyan}
}
@article {1978186,
	title = {A Process Mining Framework for Communication Pattern Analysis in Online Contact Centers},
	year = {2019},
	month = {2019},
	address = {Salt lake city},
	keywords = {BIS, Business Analytics},
	author = {Ilk,Noyan and Fan,Shaokun}
}
@article {1978181,
	title = {A Supply and Demand Model for Bitcoin{\textquoteright}s Data Space Marketplace},
	year = {2019},
	month = {2019},
	address = {Munich},
	keywords = {BIS, Business Analytics},
	author = {Ilk,Noyan and Shang,Guangzhi and Fan,Shaokun}
}
@article {1978191,
	title = {Investigating the Fee-Delay Relationship in Cryptocurrency Transactions: Evidence from the Bitcoin Network},
	year = {2018},
	month = {2018},
	address = {Santa Clara},
	keywords = {BIS, Business Analytics},
	author = {Ilk,Noyan and Fan,Shaokun and Shang,Guangzhi}
}
@article {1978206,
	title = {Sentiment Analysis in Social Media Platforms: The Contribution of Social Relationships},
	year = {2015},
	month = {2015},
	address = {Dallas},
	keywords = {BIS, Business Analytics},
	author = {Fan,Shaokun and Ilk,Noyan and Zhang,Kunpeng}
}
