@article {1980166,
	title = {Intercustomer Relationships and Service Experiences: An Empirical Exploration},
	year = {2002},
	month = {2002},
	address = {Chicago, IL},
	keywords = {Marketing},
	author = {Koenig,Hal and McAlexander,Jim}
}
@article {1978556,
	title = {Impact of R\&D on Performance},
	year = {2000},
	month = {2000},
	address = {Seattle, WA},
	keywords = {Marketing, Strategy \& Entrepreneurship},
	author = {Gobeli,Dave and Mishra,C. and Koenig,Hal}
}
@article {1980211,
	title = {Information Technology in the Classroom:  What Can You Do Today, What Might You Do Tomorrow?},
	year = {1995},
	month = {1995},
	address = {San Diego, CA},
	keywords = {Marketing},
	author = {Koenig,Hal}
}
@article {1980236,
	title = {An Introduction to LISREL},
	year = {1990},
	month = {1990},
	address = {Corvallis, OR},
	keywords = {Marketing},
	author = {Koenig,Hal}
}
