@article {1984051,
	title = {Social Visualization for Computer-Mediated Communication: A Knowledge Management Perspective},
	year = {2001},
	month = {2001},
	keywords = {BIS, Business Analytics},
	author = {Zhu,Bin and Chen,H.}
}
@article {1984076,
	title = {Support Concept-Based Multimedia Information Retrieval: A Knowledge Management Approach},
	year = {1999},
	month = {1999},
	keywords = {BIS, Business Analytics},
	author = {Zhu,Bin and Ramsey,M. and Chen,H. and Hauck,R.V. and Ng,T.D. and Schatz,B.}
}
