@article {1973381,
	title = {Measuring Commercial Bank Customers{\textquoteright} Attitudes Toward the Quality of the Financial Services Marketing Relationship},
	journal = {Journal of Professional Services Marketing},
	volume = {4},
	year = {1988},
	month = {1988},
	pages = {75-96},
	keywords = {Marketing},
	author = {Teas,R.  Kenneth and Dorsch ,Michael J. and McAlexander,Jim}
}
