@inbook {1974386,
	title = {Emotional intelligence in workplace negotiations},
	year = {2022},
	month = {2022},
	address = {Berlin},
	keywords = {Management},
	author = {Miners,C and Rees,Laura}
}
@booklet {1974421,
	title = {Emotions and emotion training in the workplace},
	year = {2020},
	month = {2020},
	keywords = {Management},
	url = {https://smith.queensu.ca/insight/content/why-emotions-belongat- work.php},
	author = {Rees,Laura}
}
@booklet {1974426,
	title = {Emotions, emotional intelligence, and ambivalence in the workplace},
	year = {2020},
	month = {2020},
	keywords = {Management},
	url = {https://www.womenofinfluence.ca/2020/02/10/understanding-emotional-intelligence-in-theworkplace- its-not-what-you-think/},
	author = {Rees,Laura}
}
@article {1974436,
	title = {An ethical analysis of emotional labor},
	journal = {Journal of Business Ethics},
	volume = {160},
	year = {2019},
	month = {2019},
	pages = {17-34},
	keywords = {Management},
	author = {Barry,B and Oelkalns,M and Rees,Laura}
}
