G.  Shang, Ilk, N., and Fan, S., ?Need for Speed, but How Much Does It Cost? Unpacking the Fee-Speed Relationship in Cryptocurrency Transactions?, Journal of Operations Management, 2022.

N.  Ilk, Shang, G., Fan, S., and J. Zhao, L., ?Stability of Transaction Fees in Bitcoin: A Supply and Demand Perspective?, MIS Quarterly, vol. 45, no. 2, pp. 563-692, 2021.

N.  Ilk and Fan, S., ?Combining Textual Cues with Social Clues: Utilizing Social Features to Improve Sentiment Analysis in Social Media?, Decision Sciences, 2020.

S.  Fan and Ilk, N., ?A text analytics framework for automated communication pattern analysis?, Information & Management, vol. 57, no. 4, 2020.

N.  Ilk and Fan, S., ?A Process Mining Framework for Communication Pattern Analysis in Online Contact Centers?, Winter Conference On Business Analytics. Salt lake city, 2019.

N.  Ilk, Shang, G., and Fan, S., ?A Supply and Demand Model for Bitcoin?s Data Space Marketplace?, Workshop on Information Technologies and Systems. Munich, 2019.

N.  Ilk, Fan, S., and Shang, G., ?Investigating the Fee-Delay Relationship in Cryptocurrency Transactions: Evidence from the Bitcoin Network?, Workshop on Information Technologies and Systems. Santa Clara, 2018.

S.  Fan, Ilk, N., and Zhang, K., ?Sentiment Analysis in Social Media Platforms: The Contribution of Social Relationships?, International Conference on Information Systems. Dallas, 2015.