A. P.  Massey, Montoya, M., and O'Driscoll, T., ?Human Performance Technology and Knowledge Management: A Case Study?, Performance Improvement Quarterly, vol. 18, no. 2, pp. 37-55, 2005.

M.  Montoya and O'Driscoll, T., ?Applying Performance Support Technology in the Fuzzy Front End of NPD?, Journal of Product Innovation Management, vol. 17, no. 2, pp. 143-161, 2000.

M.  Montoya and O'Driscoll, T., ?From Experience: Applying Performance Support Technology in the Fuzzy Front End of NPD?, Journal of Product Innovation Management, vol. 17, no. 2, pp. 143-161, 2000.