J.  Kim, Kim, M., and Lennon, S., ?Consumer responses to online service quality: An E-A-S-QUAL approach?, International Textiles and Apparel Association Annual Meeting. Chicago, IL, 2008.

J.  Kim, Kim, M., and Kandampully, J., ?A consumer perspective of buying environment characteristics in the context of e-services?, International Textiles and Apparel Association Annual Meeting. Los Angeles, California, 2007.

M.  Kim, Kim, J., and Lennon, S., ?E-service attributes available on men?s and women?s apparel websites?, American Collegiate Retailing Association Annual Meeting. Chicago, Illinois, 2007.

M.  Kim, Kim, J., and Lennon, S., ?Online store atmospherics: How product presentation and music affect consumer responses?, International Textiles and Apparel Association Annual Meeting. Los Angeles, California, 2007.

J.  Kim, Kim, M., and Lennon, S., ?The effect of visual product presentation and music on mood, attitude towards the site, and purchase intent in online apparel shopping?, American Collegiate Retailing Association Annual Meeting. Fayetteville, Arkansas, 2006.

J.  Kim, Kim, M., and Lennon, S., ?Information components of apparel retail websites: task relevance approach?, International Textiles and Apparel Association Annual Meeting. Alexandria, Virginia, 2005.

M.  Kim, Kim, J., and Lennon, S., ?Online service attributes available on apparel retail websites: A SERVQUAL approach?, American Collegiate Retailing Association Annual Meeting. Philadelphia, PA, 2005.

M.  Kim, Kim, J., and Lennon, S., ?Service elements of apparel retail websites?, Seoul International Clothing and Textiles Conference. Seoul, Korea, 2005.