M.  Kim and Lennon, S. J., ?The effects of perceived amount of information on perceived risks and purchase intentions in television shopping?, International Textiles and Apparel Association Annual Meeting. Santa Fe, NM, 1999.

M.  Kim and Lennon, S. J., ?The effects of customer?s dress on salesperson?s service?, International Textiles and Apparel Association Annual Meeting. Dallas, Texas, 1998.